Email to Fax and Fax to Email

This service has been taken over by ICT Empire - please view updated information here.

52We currently offer 2 separate fax to email and email to fax solutions, what we call prepaid and post-paid.
Our prepaid solution is what is generally marketed as FREE fax to email as it is an absolutely free service should you use it to only receive faxes. Sending faxes on the FREE service however requires that you purchase fax credits via our payment gateway which requires a credit card for processing.

These fax credits then allow you to send faxes form your email address at fixed rates and since you need to purchase these credits before using it, we call it a prepaid solutions.

Alternatively, our post-paid offering allows you the convenience to use the service for an entire month and only get billed for what was used during that month - similar to a cellphone contract, hence the post paid moniker.

How it works:
Email to fax (Send a fax from your email)
This service enables you to compose an email which will be sent to someone's fax machine. This is accomplished by simply sending an email to an address in the following format:
<fax number goes here> The fax number must be in it's international format.
The actual email itself can either be composed in two ways. Either type the body of your email and send it (in which case the fax will be the body of your email) or attached a file in one of the following formats to be used as the fax body.

  • Microsoft Word Documents (.doc)
  • Microsoft Excel spreadsheets (.xls)
  • Microsoft PowerPoint Presentations (.ppt)
  • Note Pad (.txt) or any Text Editor
  • GIF Images (.gif)
  • Tiff 3 Images (.tif / .tiff)
  • JPEG Images (.jpg / jpeg)
  • BMP Images (.bmp)
  • PDF Documents (.pdf)
  • HTML Documents (.htm /html)

E.g You would like to send a fax to + 27 (21) 444 1111. With this service enabled all you have to do is send a mail addressed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , making sure to type a body or attach the appropriate file.

Fax to Email (Receive a fax on your email)
By linking a fax number to your email address to can now receive faxes through your email account. All faxes that are sent to this designated fax number will then be forwarded to your email address as a picture attachment (..TIF format).
For example, faxes sent to +27 (86) 686 2152 are automatically delivered to support[at]

Prepaid solution rates:

ServiceMonthly service feeFee per unit of use
Receiving on 08668 number Absolutely free Absolutely free
Sending on 08668 number Absolutely free Download faxout price sheet

Post-paid solution rates:

ServiceMonthly service fee
Sending only R 26.32
Own fax number (011, 012, 021, 031 or 041) + unlimited receiving R 61.41
Own fax number (08667) + unlimited receiving R 30.00

Outgoing (email to fax):

Dial CodeDestination1st minuteEvery 30 sec. there after
2711 Johannesburg R 1.02 R 0.49
2712 Pretoria R 1.02 R 0.49
2721 Cape Town R 1.02 R 0.49
2731 Durban R 1.02 R 0.49
2741 Port Elizabeth R 1.02 R 0.49
  Rest of S.A. R 2.03 R 1.02

Incoming (fax to email):

Dial CodeDestinationFlat Rate per Page
2711 Johannesburg R 0.36
2712 Pretoria R 0.36
2721 Cape Town R 0.36
2731 Durban R 0.36
2741 Port Elizabeth R 0.36
08667 Not linked to an area *Free